Arboníes-Cabodevilla, A. (Amaya)
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- Emotional intelligence of nurses in intensive care units: A systematic review(Elsevier Ltd., 2024) Vazquez-Calatayud, M. (Mónica); Sánchez-Mora, M. (Marta); Arboníes-Cabodevilla, A. (Amaya); Lázaro-Álvarez, B. (Beatriz)Emotional intelligence (EI) is the ability to recognize, understand and manage one’s emotions and those of others (Goleman, 2006, p. 128). Recently, this competence has gained particular importance in nursing (Cichon ́ et al., 2023; Page et al., 2021; Zhang et al., 2024; Hong & Lee, 2016) due to its positive impact on healthcare professionals, patients and organizations. Studies demonstrate that EI helps mitigate stress and prevent nurse burnout by improving communication and fostering interprofessional relationships (Foji et al., 2020; Kochaksaraei et al., 2020). These benefits extend beyond individual performance to shape the broader practice environment, enhancing patient care safety and quality (Raghubir, 2018). Moreover, EI development is associated with heightened job satisfaction and increased retention rates among healthcare professionals, highlighting its critical role in promoting overall well-being and effectiveness across healthcare settings (Foji et al., 2020; Kochaksaraei et al., 2020; Raghubir, 2018; Sacco et al., 2015; Zhang et al., 2024).