Urien-Angulo, B. (Begoña)
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- Role ambiguity, group cohesion and job satisfaction: A Demands-Resources Model (JD-R) Study from Mexico and Spain(2017) Urien-Angulo, B. (Begoña); Osca, A. (Amparo)In line with the Job Demands-Resources (JD-R) theory, this paper studies the relationship between role ambiguity (Demand) and group cohesion (Resource) to predict job satisfaction. This study was carried out at the same multinational company in Mexico and Spain (N = 537), where blue-collar workers are organized in work groups. It is hypothesized that high levels of role ambiguity are related to low job satisfaction whereas positive high levels of group cohesion are related to high job satisfaction. In addition, it is posited that group cohesion could buffer the relationship between role ambiguity and job satisfaction. Results confirm the JD-R theory with regard to direct effects. Moderating effects have been found in both countries but, contrary to the hypotheses, since these strengthen the negative effect of role ambiguity on job satisfaction. These results are relevant since nowadays, organizations need to deal with increasingly higher levels of ambiguity. The results are also being commented from a cross-cultural research perspective.
- Teleworkability, Preferences for Telework, and Well-Being: A Systematic Review(2023) Urien-Angulo, B. (Begoña)Telework has grown exponentially due to COVID-19, and has revealed itself as a useful work condition with a largely positive impact on employees’ well-being. Since many variables are involved in determining the relationships between telework and well-being, this paper clarifies the role of teleworkability, employees’ preference for telework, and telework intensity; specifically, how the first two variables impact on well-being through telework intensity. A systematic review was carried out between 2012 and 2022 to analyze how these variables relate. Scarce literature connecting these subjects showed that teleworkability and the preference for telework influence the amount of time employees wish to telework. Teleworkability and preference for telework need to be studied from a multilevel perspective since country-, company-, and individual-level characteristics impact on them. The results also confirmed that telework intensity establishes direct relationships with wellbeing, and it is essential to predict it. Hybrid work emerged as a new concept which captures the best combination between on-site work and telework. Based on their employees’ preferences, companies can introduce “hybrid-work flexible programs” to maximize its positive effects on well-being as well as being able to re-design their jobs to better fit their employees’ levels of telework expectations.
- The Proactive-Reactive Resilience as a Mediational Variable Between the Character Strength and the Flourishing in Undergraduate Students(2022) González-Torres, M.C. (María Carmen); Fuente-Arias, J. (Jesús) de la; Artuch-Garde, R. (Raquel); Urien-Angulo, B. (Begoña); Luis-Garcia, E.O. (Elkin Oswaldo); Balaguer-Estaña, A.J. (Álvaro J.)The aim of this research was to delimit the predictive and mediational model of resilience between character strengths to predict flourishing, in a sample of undergraduate students. After signing their informed consent, 642 university students completed three validated scales (i.e., character strengths, resilience, and flourishing). Using an ex post facto design, regression, structural modeling, and mediation analyses were carried out, in order to construct a multi-causal predictive model. Results indicated a consistent predictive direct effect of character strengths on resilience and flourishing and of resilience on flourishing. As hypothesized, resilience also showed a mediating effect on the relationship between character strengths and flourishing. Additionally, results also revealed that the reactive and proactive factors of resilience were explained by different character strengths (e.g., emotional strength/cognitive, interpersonal strengths), reinforcing the idea that the two directions are complementary and necessary. Finally, several implications were established for the practice of positive psychology.
- Cyberbullying, influencia y consecuencias de las nuevas tecnologías en jóvenes navarros(Thomson Reuters Aranzadi, 2021) Ruiz-Prados, L. (Lucía); Urien-Angulo, B. (Begoña)La organización del I Congreso Internacional de Trabajo Social Digital, desarrollado los días 28, 29 y 30 de septiembre de 2020, y organizado por tres universidades españolas - la UNED, la Universidad de Zaragoza y la Universidad de Málaga- surgió como respuesta a la cancelación de eventos similares y a la necesidad de recoger buenas practicas digitales de los académicos y profesionales de Trabajo Social frente la pandemia COVID 19. Las mejores ponencias de dicho congreso se han publicado en tres libros, Hacia la Disrupción Digital del Trabajo Social; Trabajo Social Digital frente a la COVID 19 y Trabajo Social Digital en Latinoamérica [...] La sensación es que estamos ante un escenario en el que los académicos y profesionales de Trabajo Social están abordando la transformación digital y están investigando sobre el impacto e incorporando prácticas digitales a su intervención desde la adaptación y la transición. Sin embargo, se apunta a que los modelos disruptivos puedan empezar a aparecer pronto, con la posibilidad de cambiar todas las formas convencionales de hacer del Trabajo Social. Es una forma de marcar la tendencia hacía la que debemos dirigirnos.
- El papel de las tareas y los procesos en los resultados grupales:diferencias entre México y España(2012) Urien-Angulo, B. (Begoña); Rodrígo-Iriarte, M.J. (María José); Osca, A. (Amparo)Este trabajo analiza las diferencias en los procesos y resultados grupales en una empresa multinacional ubicada en España y México. La muestra está formada por 363 empleados: 121 españoles (que realizan tare-as de fabricación) y 242 mexicanos (121 con tareas similares a las que reali-zan en España y 121 con tareas diferentes, prestación de servicios). Como se esperaba los resultados muestran que los empleados españoles perciben más positivamente todos los procesos (están más cohesionados y orienta-dos a la tarea, se comunican mejor y manejan de forma eficaz sus conflic-tos), y resultados grupales (están más satisfechos y se consideran más efi-caces) que los mexicanos. También en línea con lo esperado, se observan diferencias entre las muestras mexicanas a favor de la dedicada a prestar servicios, con tareas más enriquecidas. Por último, se estudia de forma ex-ploratoria la influencia de los procesos en los resultados grupales en cada submuestra. Los resultados indican que la satisfacción se explica en las tres submuestras por los procesos relacionados con las interacciones sociales (comunicación y manejo eficaz de los conflictos), mientras que, para expli-car la eficacia hay que atender a las diferencias entre países.
- Teleworkability, preferences for telework, and well-being: A systematic review(2023) Urien-Angulo, B. (Begoña)
- Role Stressors, Task-Oriented Norm and Job Satisfaction: A Longitudinal Study(2012) Urien-Angulo, B. (Begoña); Osca, A. (Amparo)In line with the Job Demands-Resources Model (JD-R) this study analyzes the role of task-oriented norm (job resource) and role stressors (job demands) to predict job satisfaction over time. In order to test this effect, a sample was gathered in a manufacturing setting at two different times. Hierarchical regression analysis tests the principal and the interaction effects of role stressors (role conflict and role overload) and task-oriented norm to predict job satisfaction. Results confirm the negative effect of role conflict at Time 1 on job satisfaction at Time 2 showing the relevance of setting priorities to neutralize the negative effect of this stressor. Moreover, these results show the interaction between task overload (Time 1) and task-oriented norm (Time 1) on job satisfaction (Time 2) after working together for more than one year as a permanent group. Discussion is focused on the structural work context and within group implications of these findings in real working settings.
- Telework in Baltic Countries during the Pandemic: Effects on Wellbeing, Job Satisfaction, and Work-Life Balance(2023) Erro-Garcés, A. (Amaya); Urien-Angulo, B. (Begoña); Cyras, G. (Giedrius); Janusauskiene, V.M. (Vita Maryte)As a result of the rapid and unplanned adoption of telework by European companies during the pandemic, specific telework characteristics have arisen. Thus, employees’ experience of telework requires further analysis. Based on the “Living, Working, and COVID-19” results for Baltic countries, this paper studies the effect of telework experience on wellbeing, both directly and mediated by Work-Life balance and job satisfaction, through structural equation modelling. After verifying the significant differences in telework preferences, the model is also tested in high versus low telework preference groups. The main findings corroborate the effect of a positive telework experience on perceived wellbeing, but only indirectly via Work-Life balance. Additionally, data from the group with a high telework preference best fits the proposed model, revealing not only the mentioned indirect effect, but also the direct positive effect of telework experience on wellbeing. Thus, employees with a negative experience of telework during the pandemic will be more reluctant to accept telework over more traditional work arrangements. The implications as well as some limitations to be examined in further studies are also presented.
- WhatsApp usefulness as a communication tool in an educational context(Springer, 2019) Erro-Garcés, A. (Amaya); Urien-Angulo, B. (Begoña); Osca, A. (Amparo)Although the negative effects of mobile instant messaging have been stressed, its exponential increment justifies studying its application in education. This paper analyses whether college’ students perception of WhatsApp usefulness influences cognitive processes important for teamwork (i.e., specialization and coordination), specifically for complex decision-making assignments. Additionally, it seeks to clarify to what extent the relationship between perception of WhatsApp usefulness and these cognitive processes could exert some influence on team efficacy, both perceived and objective (grades). For that purpose, a role-play was specifically designed in which WhatsApp played a mayor function as a communication tool. A sample of university students (N = 200) worked in teams to reach decisions. A student in each team was set apart all team members could only communicate through WhatsApp. Findings confirm the relationships between perceived WhatsApp usefulness and specialization and coordination, as well as perceived WhatsApp usefulness and perceived team efficacy. Both the role-play case designed and results obtained are relevant since show that WhatsApp could be applied as a communication tool in team activities, due to the fact that the perception of its usefulness could help to develop positive attitudes towards teamwork (i.e., team perceived efficacy). From an applied perspective WhatsApp could be used for virtual teamwork through, for example, the proposed role-play case shown.
- Riesgos psicosociales y accidentabilidad laboral: investigación y propuestas de actuación(Consejo General de la Psicología de España, 2014) Rubio, C. (Cándido); Urien-Angulo, B. (Begoña); López-Araujo, B. (Blanca); Díez, V. (Vicente); Osca, A. (Amparo); Bardera, P. (Pilar)Los accidentes de trabajo constituyen un problema importante por sus graves consecuencias. Las cifras sobre los daños personales y los costes económicos justifican su estudio, sin embargo, diferentes razones (múltiples variables implicadas, mortandad experimental, dificultad de acceder a datos, etc.) explican que no sea atractivo para los investigadores. Aún así los estudios han aumentado en los últimos años, tanto en nuestro país como en los de nuestro contexto. La crisis económica ha agravado el problema al aumentar la precariedad del empleo. Este artículo recoge los principales resultados de dos proyectos de investigación llevados a cabo en el Dpto. de Psicología Social y de las Organizaciones de la UNED sobre accidentabilidad laboral. El primero con soldados profesionales, y el segundo en dos sectores de especial peligrosidad, la construcción y la agricultura. Siguiendo clasificaciones previas que distinguen entre variables personales, del puesto de trabajo y de la organización, se revisan los principales modelos explicativos y los datos obtenidos. El artículo finaliza con una serie de recomendaciones prácticas para mejorar la investigación y la praxis en la prevención de accidentes.